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Articles on:Subscriptions
Manage your SERP APPS subscription. Find answers about billing, device access, cancellations, and account management.

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  • Troubleshooting
  • FAQs
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  • Subscriptions
  • No more license keys
    We are no longer using "license keys" License keys are a PITA (pain in the ass) to deal with so we are getting rid of them. If you are still using an extension that asks for license keys, and it works, good for you - do whatever makes you happy. However, if you are trying to activate/use an extension and are having problems with license key stuff, please go get the most recent release from the github repository's /releases area. Installation Instructions - SERP Browser Extensions NO MSome readers
  • How do I pause or cancel my subscription?
    You can manage your subscription, including pausing or cancelling, by logging into your account at apps.serp.co/account. If you need help managing your subscription, please reach out to our team.Few readers
  • "This email does not have access"
    If you're seeing this error after requesting a one-time pass code "This email does not have access" (https://storage.crisp.chat/users/helpdesk/website/-/3/c/9/9/3c99f0fb9d4e4e00/19r1d2w.png =271x400) It means one of these things is happening: You might need to 'trade-in' your license key for a new email-permission, here: https://serp.ly/redeem-license-key You might need to use the most recent release/version of that app You are using the wrong email -- the email associatFew readers
  • Can I share my account with someone else?
    Your account is intended for individual use only and should not be shared with others. Each user should have their own account and subscription. If you need multiple seats for a team, get in touch with us and we'll see what we can arrange.Few readers
  • What happens to my access if I cancel?
    If you cancel your subscription, your access will remain active until the end of your current billing period. After that, you will no longer be able to log in or use the product. You can resubscribe at any time to regain access. If you need help managing your subscription, please reach out to our team.Few readers
  • Is there a limit to how much I can download?
    There is no set limit on how much you can download. Once you have an active subscription, you are free to download as much content as you need. Our extensions are built for people who rely on them regularly, so we don't impose arbitrary download caps or throttle your usage. Just make sure your subscription remains active and you're good to go.Few readers
  • How many devices can I use my account on?
    Your account is tied to your email address, so you can log in from any device that supports our extensions. However, your subscription is intended for personal use on your own devices. If you need access across a team or multiple users, please reach out to us and we can discuss options.Few readers
  • Do you offer a lifetime deal?
    We do not currently offer lifetime deals. All of our products are available on a subscription basis. You can view all available pricing and plans at apps.serp.co. If you have questions about a specific product's pricing, our support team is happy to help.Few readers

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