Articles on: Troubleshooting

The extension says "No video found"

If you're seeing a "No video found" message, the most common reason is that the video hasn't started playing yet. The extension works by detecting the video stream as it loads, so try pressing play and waiting a few seconds before attempting to download again. If it still isn't working, try refreshing the page and playing the video once more. Make sure you also have the correct extension installed for the platform you're on, as each downloader is built specifically for its platform. If the issue persists, reach out to our support team.

Updated on: 18/02/2026

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