The download button isn't showing up

If the download button isn't appearing, try the following steps in order. First, make sure you are logged into the extension with the email address associated with your purchase. Second, ensure you are on the correct page — the button will only appear on supported pages within the platform. Third, try refreshing the page after the content has fully loaded. If none of these work, make sure you are running the latest version of the extension and reach out to our support team if the issue persists.

Updated on: 18/02/2026