Problems? Do These First: Most Common Solutions to the Most Common Issues

Make sure you're using the most up to date version of the extension/app (aka in the repository's /releases) area
Make sure you are using the latest version of your browser. Some older version do not support the API's we use.
Make sure you're using the correct app/extension that matches what you purchased
Make sure you're using the correct email associated with your payment method (you can see and update this in the https://apps.serp.co/account area)
Using an old license key? Try upgrading it for the new entitlements method here: https://serp.ly/redeem-license-key
New purchase and your email not working? Try manually updating your "entitlements" here: https://serp.ly/entitlements-manual-update

Updated on: 18/02/2026

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