Installation Instructions - SERP Browser Extensions

Q: Problems? Do These First: Most Common Solutions to the Most Common Issues

<ol> <li>Make sure you're using the most up to date version of the extension/app (aka in the repository's /releases) area</li> <li>Make sure you are using the latest version of your browser. Some older version do not support the API's we use.</li> <li>Make sure you're using the correct app/extension that matches what you purchased</li> <li>Make sure you're using the correct email associated with your payment method (you can see and update this in the https://apps.serp.co/account area)</li> <li>Using an old license key? Try upgrading it for the new entitlements method here: https://serp.ly/redeem-license-key</li> <li>New purchase and your email not working? Try manually updating your "entitlements" here: https://serp.ly/entitlements-manual-update</li> </ol>

Q: Will the video owner be notified of my downloading?

Q: Will the course owner / video owner know that I have downloaded their videos? A: They dont usually get access to data anywhere close to that granular from any platform we have seen. So no. But if you want more safety, you should start with our SERP VPN extension.

Watch the Video Walkthrough
Follow the Step by Step Guide

Video Walkthrough

Step by Step Guide

1. Navigate the app's repository

The application's repository is located at:

https://github.com/serpapps/<PRODUCT_NAME>

For example, the Skool Downloader is located at:

https://github.com/serpapps/skool-downloader

You can also find the repository by going to:

https://github.com/serpapps

…and using the search feature:

2. Star the repository

Star the application repository by clicking the button that looks like this:

This helps ensure you get notifications/updates when new versions are released, or announcements are made.

3. Download the latest `.zip` file

Every application's download is located in the repository’s /releases section, which you can find by adding /releases to the end of the repository URL.

Examples:

Skool Downloader: https://github.com/serpapps/skool-downloader/releases
Vimeo Video Downloader: `ht

Question 2

Problems? Do These First: Most Common Solutions to the Most Common Issues

Accepted Answer

Make sure you're using the most up to date version of the extension/app (aka in the repository's /releases) area
Make sure you are using the latest version of your browser. Some older version do not support the API's we use.
Make sure you're using the correct app/extension that matches what you purchased
Make sure you're using the correct email associated with your payment method (you can see and update this in the https://apps.serp.co/account area)
Using an old license key? Try upgrading it for the new entitlements method here: https://serp.ly/redeem-license-key
New purchase and your email not working? Try manually updating your "entitlements" here: https://serp.ly/entitlements-manual-update

Question 3

Refund Policy

Accepted Answer

Refund Policy

All sales are final. We do not offer refunds on any products or services once a purchase is completed. However, we will consider refunds for defective products on a case-by-case basis. If you believe your purchase is defective, please reach out to our team and we will do our best to make it right.

Upon successful payment, access to your product is automatically granted to the email address you provided at checkout. This gives you immediate access to the software and includes:

Instructions for downloading and installing the product
Walkthrough videos to help with setup
Multiple ways to contact our support team in case you need assistance

We stand behind the quality of our products:

If you encounter bugs or technical issues, we will work with you to resolve them promptly.
If essential features are missing or not working as described, we will prioritize addressing them where feasible.

It is your responsibility to ensure your system meets any technical requirements before purchasing. If you're unsure, please reach out to our team before completing your purchase.

By making a purchase, you agree to this refund policy and acknowledge that:

You are receiving immediate access to the product via your email login
Delivery is complete once access has been granted to your email address
You waive any right to initiate a chargeback or dispute on the basis of non-refundability for delivered digital goods
If you initiate a chargeback we will use this to

Question 4

SERP Helper Extension

Accepted Answer

The SERP Helper extension makes it easy for our team to help debug and fix issues you have by sending us the information we need to debug your issues (without asking you to manually go find a whole bunch of technical things and send them to us).

How to use

Question 5

Is there a free trial or free version?

Accepted Answer

Yes, there is a free trial available with just a few downloads included so you can test the product. You can get it automatically by logging into any of our apps with an email + OTP. If you like our product, you can purchase a key at apps.serp.co.

Question 6

Will the video owner be notified of my downloading?

Accepted Answer

Q: Will the course owner / video owner know that I have downloaded their videos? A: They dont usually get access to data anywhere close to that granular from any platform we have seen. So no. But if you want more safety, you should start with our SERP VPN extension.

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